On April 6, 2026, Claude AI, a service developed by Anthropic, began experiencing significant issues that have impacted a large number of users. Reports started coming in around 15:45 UTC, indicating that users were facing difficulties with login and chat functionalities.
As the situation unfolded, more than 10,000 users reported problems, with initial disruptions noted by around 3,000 users according to Downdetector. The issues were not limited to one platform; both desktop and mobile users encountered errors while trying to access various Claude services.
Specific services affected include claude.ai, platform.claude.com, Claude Code, and Claude Cowork. Anthropic acknowledged the outage on its status page, stating, “We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile.” This acknowledgment came shortly after the problems were first reported.
Users have reported experiencing errors when attempting to log in, engaging with voice mode, or completing chats with Claude. Anthropic further clarified that the issue also affects login on other surfaces, such as Claude Code.
As of 16:17 UTC, the latest update from Claude indicated that they are still working on a fix for the outage. Anthropic reassured users that they are actively addressing the situation, stating, “We are continuing to work on a fix for this issue.”
Despite the widespread disruptions, it is important to note that Claude API and Claude for Government services remain functional and unaffected by the outage. This distinction offers some relief to users relying on these specific services.
The current state of the outage remains a concern for many, as users await a resolution. The impact of this outage is significant, especially for those in the technical sector who rely on Claude AI for writing code, analyzing data, and generating content.
Details remain unconfirmed regarding the root cause of the outage, but the situation is being monitored closely by both users and the service provider. As updates continue to emerge, users are encouraged to stay informed through official channels.